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Frequently Asked Questions

Here are a few of our most frequently asked questions, however should you have any others then give us a call on 01204 705 718 and one of our friendly, expert team will gladly assist you.

What is your lead time on orders?

We currently work on a 5 (Working Day ) lead time on glazed frames and 3-5 working days on Unglazed frames (Delivered ) on stock profiles.
If you require an urgent frame quicker than our standard turnaround time please contact our sales department who will be glad to see whether we can meet your requirements.

How do I get a price?

You can use our dedicated pricing department who will respond to your enquiry within 24hrs with a full detailed quotation. Simply send your details to our Fax Hotline 01204 705812, call us on 01204 705718 or email enquiries@keyframeuk.com

Can I collect my order?

Yes you can. Please call in advance to arrange collection of an order.

Do your windows comply with the latest C.E Marking Regulations?

Yes, our glazed frames are fully compliant with the latest C.E. regulations and carry permanent frame marking labels that state our BFRC registration number and Thermal Rating registration number.

What days do you deliver into our area?

This is dependent on your geographic location. We service all areas of Mainland UK. For further information on delivery days into your area please contact our sales team.

Do you have sales and marketing support?

Yes we have a full range of packages available to our customers, please speak to our sales team for more information as to how we can assist and support you.